A look at the clinic's growth, reviews, and approach
Lice Charmers Lice Clinic has been removing head lice for Pacific Northwest families since June 2017. Founded by Alexis Charriere and Conor Duggan, the company started with a single clinic in Southeast Portland and has grown into a three-clinic operation across Oregon and Washington, supplemented by a mobile in-home service that covers both metro areas.
Over the years since opening, Lice Charmers has earned more than 367 five-star reviews across the Portland and Seattle regions. The reviews tend to share a common arc: a stressed parent walks in worried about a problem they have been struggling with for days or weeks, and walks out a couple of hours later with the problem resolved. Many reviewers also call out the educational side of the visit — technicians take time to explain how lice actually spread, what cleaning is genuinely necessary at home, and how to monitor for any sign of recurrence.
From day one, Lice Charmers has built its service around the AirAllé device, an FDA-cleared medical tool that uses controlled heated air to dehydrate both adult head lice and their eggs in a single 90-minute appointment. No pesticides are used at any point, which matters increasingly to parents given how widespread head-lice resistance to drugstore products has become. The single-visit model has been a defining feature of the clinic since opening — families do not have to plan around a multi-week schedule of follow-up treatments the way they would with over-the-counter shampoos.
The original Southeast Portland clinic on Gladstone Street was joined by a Beaverton location to serve families on the west side of the metro area, and then by a Renton clinic to serve the greater Seattle region. All three clinics share the same hours — 7am to 8pm, every day of the year, including weekends and holidays — and offer the same single-visit, chemical-free treatment. The mobile in-home option, which delivers the same care in the family's own home, covers both metro areas.
Full treatment ranges roughly $189 to $260 per person depending on hair length and other factors. Itemized receipts are provided to support FSA, HSA, and most health insurance reimbursement claims. Free professional head checks are available for families who want a second opinion before committing to a full treatment — useful after a school exposure notice when nobody is quite sure yet whether there is actually an active infestation.
Several years on from the founding, Lice Charmers remains family-owned. The original mission has held steady throughout: resolve the lice problem in a single visit, without chemicals, with the dignity the situation deserves — and at reasonable hours so families don't have to wait until Monday morning to get help.